As we step into the world of psychology within communication this course seeks to give the participants an insight into different ways of communicating. How we communicate is only 20% verbal, the rest is that unspoken word, that body language, our own state of mind when receiving a communication, the written word and how it can be miscommunicated.
This course is designed to teach you how to communicate more effectively and positively, to manage conflict and have a greater understanding of language and how it affects our thoughts and behaviours.
Neuro-linguistics looks specifically how we communicate both with ourselves and those around us. Those attending will better understand the cause and effect of communication and how to change the way we communicate to achieve more positive outcomes.
If you communicate to a wider audience, deal with people regularly and maybe need to deal with conflict then this course is for you.